> Small-business IT · Arizona

IT help when you need it. More time running your business.

Practical computer care and IT support for small businesses in Coolidge, Casa Grande & nearby. Clear prices. Extra work only after you approve it.

Get my estimate → Find your fix
■ Month-to-month ■ Clear scope ■ Approved before billed
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HOURS: 8 AM TO 5 PM● SUPPORT READY
> Common problems

What's getting in
your way?

Pick the one that sounds familiar and we'll show you how we'd handle it.

Cactisystems Support● Here to help
> Services

IT Support, priced simply.

Start with onboarding, then pay only for the help you use. Nothing is billed that you haven't approved.

START HERE
$199 + $40/computer

Onboarding

A required one-time setup. We install our remote support agent, document your computers, and confirm admin access to the systems you rely on, like Microsoft 365 and your network equipment. You keep your own recovery login.

Discovery and access only: no changes or fixes. Day-to-day email changes are hourly or a separate quote. We write up what we find, and repairs happen only with your approval. Example: 6 computers = $439. A short look at a server is included in the $199. The server work itself is quoted.

$125 /hr remote

Pay-Per-Use Support

Help when you need it. No monthly fee required.

Remote, 8 a.m. to 5 p.m.$125/hr
Onsite, 8 a.m. to 5 p.m.$150/hr
After hours$175/hr

Normal hours are 8:00 a.m. to 5:00 p.m. Arizona time, every day. After hours is any other time, and only when we agree to take the work. Remote time starts when we connect. The same problem on the same day is one minimum. A different problem is billed separately. Then 15-min increments. The rate is the rate when the work starts. Onsite: 1-hr minimum, onsite time only. No travel charge within 25 driving miles of Coolidge City Hall. Miles follow the usual driving route. Farther trips are quoted before the visit.

OPTIONAL ADD-ON
$50 /mo + $20/computer

Monitoring & Health Report

Windows updates, alert review during agreed hours, and a monthly summary. Repairs are hourly.

  • Know where things stand: monitoring and alert review during agreed windows.
  • Stay current: scheduled Windows updates and routine maintenance.
  • Get follow-through: results checked, outstanding issues reported.
  • See the work: a simple monthly health summary.

$50 per month per business plus $20 per enrolled computer. You can enroll some computers. The $50 starts with the first one, so 1 computer is $70/month. Example: 6 computers = $170/month. No separate minimum. Repairs are billed separately, with your approval. A new or replacement computer is another $40 to onboard. Having our agent installed does not mean your computers are monitored. Without this add-on, nobody is watching them. The agent sends us hardware, Windows version, network addresses, and the list of installed programs. It is not locked. A local administrator can remove it.

Quoted

Projects

Fixed or capped quotes after a short discovery.

Microsoft 365 / emailEmail migrationWi‑Fi & network cleanupPC refresh & stagingDealership workstationsLine-of-business apps

Dealership IT experience: lots, stores, and multi-rooftop shops.

> Build your estimate

Count your computers.
Get a real number.

How many computers
does your business use?
6

CACTISYSTEMS

Your estimate · month-to-month
Onboarding base$199
6 × computers @ $40$240
One-time onboarding$439
Monitoring & Health ReportNot added
Without the add-on, nobody is monitoring your computers. The agent still sends a computer inventory: hardware, Windows version, network addresses, and installed programs. It is not locked.
Monthly$0
Serversquoted after a short look included in onboarding
Support when you need it$125/hr remote · $150/hr onsite · $175/hr after hours
Travelfree within 25 driving miles of Coolidge City Hall
Repairs & changeswith your approval
Email this estimate to us →

Having our agent installed does not mean your computers are monitored. Without the Monitoring & Health Report add-on, nobody is watching them. The agent sends us hardware, Windows version, network addresses, and the list of installed programs. It is not locked. A local administrator can remove it. Removing it does not cancel fees.

> How it works

Four simple steps.

STEP 01

Talk

Tell us how many computers you have and what's getting in your way. We'll ask a few questions about how your business runs.

STEP 02

Onboarding

We install our support agent, document your computers, and check that you have working admin and recovery access. No changes or fixes yet: we write up what we find, and you decide what gets fixed. Scope and prices go in writing.

STEP 03

Help when you need it

Call or email when something's wrong. We connect remotely or come onsite, billed by the hour after you approve. Want Windows updates, alert review during agreed hours, and a monthly summary? Add Monitoring & Health Report. Repairs stay hourly.

STEP 04

Always yours

Your accounts stay yours. If you ever leave, you get a clean handoff within 10 days, and it's never held over an invoice.

> Behind the scenes

The quiet work that keeps you open.

For Monitoring & Health Report clients, most of the work happens during maintenance windows while you're busy with customers. You'll see it in the monthly health summary, and it won't show up as surprises on your invoice.

maintenance.log
> The fine print, in big print

Straight answers.

Month-to-monthNo long contract. Cancel with 30 days' notice.
Approved before billedRepairs and extra work happen only after you say yes.
Your keys stay yoursYou keep independent admin and recovery access. Passwords go in a secure vault, never in email.
Honest availabilityService is scheduled around agreed hours. We're not a 24/7 helpdesk, and we won't pretend to be.
Privacy by defaultRemote sessions aren't recorded. Tools go only on the computers you approve.
Clear scopeA signed agreement and service schedule spell out exactly what's covered.
> Get in touch

Let's get you set up.

Tell us how many computers you have and what's getting in your way. We'll take it from there.

Call (480) 577-6807 inquiries@cactisystems.com